Terms of Service
Last Updated: July 19, 2026
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the website, storefront, digital content, design services, 3D printing services, and any products or communications provided by Shadow Regime Airsoft (“we,” “us,” “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of our services.
2. Who We Are
Shadow Regime Airsoft is a small, independently operated business based in Indiana, USA. We design and manufacture premium 3D‑printed airsoft components, offer custom design and printing services, produce digital content, and sell related merchandise. We are proud sponsors of Blast Camp Paintball and Airsoft.
3. Eligibility
You must be at least 18 years old to place orders or use paid services. If you are under 18, you may only use our services with the supervision and consent of a parent or legal guardian who agrees to these Terms. By using our services, you represent that you meet these requirements.
4. Orders, Products, and Services
a. Product Information
We strive to provide accurate descriptions, specifications, and images. Due to the nature of 3D printing, colors, textures, tolerances, and finishes may vary slightly. Product availability, specifications, and pricing may change without notice.
b. Custom and 3D‑Printed Items
Custom and made‑to‑order items begin production shortly after purchase. Once production begins, orders may not be cancelable. You are responsible for ensuring compatibility with your equipment; we may advise when possible, but final responsibility rests with you.
c. Pricing and Payment
Prices are listed in U.S. dollars unless stated otherwise. Taxes, shipping fees, and import duties may apply. Payment is required at checkout using accepted payment methods. We reserve the right to update pricing at any time.
d. Order Acceptance and Cancellation
An order confirmation does not constitute acceptance. We may refuse or cancel orders for reasons including product errors, pricing inaccuracies, suspected fraud, regulatory concerns, or inability to verify information. If an order is canceled after payment, you will receive a refund.
5. Shipping, Delivery, and Returns
a. Shipping
Shipping times are estimates and not guarantees. We are not responsible for carrier delays, customs holds, or loss/damage occurring after the package is transferred to the carrier. Risk of loss transfers to you upon carrier pickup.
b. International Orders
You are responsible for all customs duties, taxes, and compliance with local regulations. Some items may not be eligible for export; we may refuse international shipments that violate laws or carrier restrictions.
c. Returns and Refunds
Due to the custom nature of many products, returns are limited.
Eligible returns: Non‑custom, unused items in original condition may be returned within 14 days of delivery, subject to inspection and applicable restocking fees.
Not eligible: Custom or made‑to‑order items, opened electronics, modified items, and items damaged through misuse. If you receive a defective or damaged item, contact us promptly. We will evaluate and may repair, replace, or refund at our discretion.
6. Warranty and Disclaimers
a. Limited Warranty
Products we manufacture include a limited warranty against defects in materials and workmanship for the period specified at purchase. This warranty does not cover normal wear, misuse, improper installation, modification, or external damage.
b. Compatibility Disclaimer
Airsoft platforms vary widely. We cannot guarantee compatibility with all replicas, aftermarket parts, or user modifications. You are responsible for verifying fitment and safe installation.
c. No Legal or Safety Advice
Our products and content are intended for recreational airsoft use only. We do not certify equipment for field safety, legal compliance, or regulatory approval. Always follow local laws, field rules, and safety guidelines.
d. General Disclaimer
Except as expressly stated, all products and services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non‑infringement.
7. Intellectual Property
a. Our Content
All designs, logos, branding, images, videos, written content, and other materials created by Shadow Regime Airsoft are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works without our written permission.
b. User‑Submitted Content
By submitting files, designs, or materials for custom work, you represent that you own or have rights to the content. You grant us a limited license to use, modify, and reproduce submitted content solely for fulfilling your order. You are responsible for ensuring your submissions do not infringe third‑party rights.
8. Prohibited Uses
You agree not to use our services to:
Engage in illegal activity or violate regulations.
Submit firearm components or regulated items disguised as airsoft parts.
Attempt to reverse engineer, copy, or replicate proprietary designs.
Interfere with website functionality or security.
Harass, abuse, or harm staff or other customers.
9. Limitation of Liability
To the fullest extent permitted by law, Shadow Regime Airsoft is not liable for indirect, incidental, consequential, punitive, or special damages, including loss of profits, equipment damage, or personal injury resulting from use or misuse of our products or services. Our total liability for any claim shall not exceed the amount paid for the product or service giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Shadow Regime Airsoft from claims, damages, losses, liabilities, and expenses arising from your misuse of products, violation of these Terms, or infringement of third‑party rights.
11. Changes to These Terms
We may update these Terms periodically. Updates will be posted with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
12. Contact Information
For questions about these Terms or your orders: Shadow Regime Airsoft Email: 3dprinting@srairsoft.com Mail: (business address on file)